Wager Journal is an independent review site about 32Red for players in the United Kingdom. We are not 32Red, we are not the operator, and we do not run, host or manage any casino account. Our only link to the operator is the affiliate arrangement described below, under "How we make money".
The site exists to answer the practical questions a player has before signing up or while using the casino: what an offer requires, how payments work, what the apps offer, how the games pay and what to watch out for. Pages are written by the editorial team in plain language, with the conditions and drawbacks stated next to anything that sounds attractive, and "we" on this site always means that team.
What this site covers, and what it does not

We write about the parts of 32Red that players ask about most: bonuses and their conditions, deposits and withdrawals, the apps and mobile site, safety and licensing, and the games, from slots to live casino tables. Each guide is built to be read on its own, with links to related pages when a topic continues elsewhere, so you can go straight to the question you came with: how a bonus works, how to log in, how withdrawals are handled or how a particular game pays.
There are limits to what a review site can do. We cannot open, close or fix a casino account, process a payment, reverse a decision or settle a dispute. Questions about your account, a payment or a bonus go to 32Red support. If a complaint is not resolved, it goes through the operator's complaints process and, from there, to an independent dispute service. Nothing we publish replaces the operator's own terms, which decide how any offer works for you.
Independence and corrections

Our opinions are not for sale. The pages are written for the reader, and the way we describe a bonus, a game or a feature does not depend on whether you click through to the casino afterwards. Where something is a drawback, we say so.
Casino terms change, and so do details we describe. If you spot something that looks wrong, outdated or unclear, tell us through the contact page and name the page and the sentence in question. We read what we receive and correct pages when a mistake is confirmed.